VITAMIRA TERMS OF SERVICE
Last updated: 5th May 2026
These Terms of Service govern your use of the Vitamira website (the "Website"). The Website is owned and operated by Nuviskin Pharmaceutical Pty Ltd (ABN 36 687 157 428), trading as Vitamira ("Vitamira", "we", "our", "us").
1. Agreement
By accessing or using the Website, you agree to these Terms of Service, our Privacy Policy, our Terms of Purchase, our Shipping Policy, and our Refund Policy (together, "the Terms"). If you do not agree, you must not use the Website.
2. Use of the Website
You agree to use the Website lawfully, responsibly, and for personal, non-commercial purposes only. You must not:
- Use the Website in a way that breaches any law or regulation.
- Attempt to gain unauthorised access to any part of the Website or its underlying systems.
- Introduce any virus, malicious code, or harmful software.
- Use automated scraping, data-mining, or extraction tools without our prior written consent.
- Resell our products or use the Website to pass off our products as your own.
We may suspend, restrict, or modify access to the Website at any time without notice where necessary for operational, security, legal, or other reasonable purposes.
3. Health Disclaimer
Information provided on the Website is for general wellbeing and informational purposes only. It is not intended to diagnose, treat, cure, or prevent any medical condition.
Always read the label, follow the directions for use, and consult a qualified healthcare professional if you have any medical conditions, are pregnant or breastfeeding, are taking other medications, or before giving any product to a child.
4. Your Account
If you create an account on the Website, you are responsible for:
- Keeping your account login details secure and confidential.
- Ensuring the information in your account is accurate and up to date.
- All activity conducted under your account.
- Notify us promptly if you suspect any unauthorised use of your account.
5. Intellectual Property
All content on the Website, including text, images, branding, logos, product descriptions, photography, design, and software, is owned by Nuviskin Pharmaceutical Pty Ltd or licensed to us, and is protected by Australian and international intellectual property laws.
You may not copy, reproduce, modify, distribute, transmit, display, or create derivative works from any content on the Website without our prior written consent.
6. Third-Party Links and Services
The Website may contain links to third-party websites or services. We provide these links for convenience and do not endorse, control, or take responsibility for the content, practices, or performance of those third parties. Your use of any third-party website or service is at your own risk and subject to the terms of that third party.
7. Limitation of Liability
To the maximum extent permitted by law, and subject to any non-excludable consumer guarantees under the Australian Consumer Law, Vitamira is not liable for any indirect, incidental, special, or consequential loss arising from:
- Your use of the Website.
- Any interruption, error, or failure of the Website.
- The conduct of any third party referenced or linked from the Website.
Nothing in these Terms limits our liability for fraud, negligence causing personal injury or death, or any liability that cannot be excluded by law.
8. Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy provided to you under the Competition and Consumer Act 2010 (Cth) that cannot be excluded.
9. Communications
By providing your contact details to us, you consent to receiving service-related communications (including order confirmations, shipping updates, and customer service responses). Marketing communications are sent only with your consent and may be unsubscribed from at any time, as set out in our Privacy Policy.
10. Suspension or Termination
We may suspend or terminate your access to the Website or any account you hold with us if you breach these Terms or engage in fraudulent, abusive, or unlawful conduct. Where we do so, your statutory rights are not affected.
11. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on the Website. Continued use of the Website after changes are published constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
13. Contact Us
Vitamira
(a registered business name of Nuviskin Pharmaceutical Pty Ltd)
ABN: 36 687 157 428
ACN: 687 157 428
Address: 1/86 Mann St, Gosford NSW 2250
Email: services@vitamira.com.au
Phone: (02) 9056 4441
