VITAMIRA TERMS OF PURCHASE
Last updated: 5th May 2026
Vitamira is a registered business name of Nuviskin Pharmaceutical Pty Ltd, ABN 36 687 157 428 ("Vitamira", "we", "our", "us"). These Terms of Purchase apply to all orders placed through our website.
Important: Delivery times may be affected by carrier and postal service delays. For the latest updates, please check your order confirmation or contact us using the details below.
1. General
These Terms of Purchase form a legally binding agreement between you and Vitamira in relation to the purchase of goods through our website.
These Terms operate alongside our Terms of Service, Shipping Policy, Refund Policy, and Privacy Policy. If there is any inconsistency, these Terms of Purchase prevail in relation to purchases.
By purchasing from our website, you confirm that:
- You have read and accepted these Terms.
- You are at least 18 years of age.
- You are purchasing for personal use and not for resale.
- You agree to be bound by Australian law.
- Any disputes will be resolved within Australian jurisdiction (New South Wales).
2. Changes to Terms
We may update these Terms at any time. The latest version will always be available on our website. Continued use of our website or services after changes are made constitutes acceptance of the updated Terms. Material changes affecting existing orders will be communicated to you directly where appropriate.
3. Ordering Goods
Orders are placed online and are subject to availability and acceptance.
Placing an order constitutes an offer to purchase, which we may accept or decline.
Orders are confirmed once your payment has been successfully processed and you have received an order confirmation email from us.
Products are sold for personal use only. Resale of our products is not permitted without our prior written consent.
We reserve the right to refuse, cancel, or limit any order where:
- A pricing or product description error has occurred.
- Products are unavailable or out of stock.
- Payment verification fails.
- We suspect fraud, misuse, or breach of these Terms.
- An order exceeds reasonable personal-use quantities.
If we cancel an order after payment has been taken, we will refund you in full using your original payment method, in accordance with our Refund Policy.
4. Pricing and Payments
All prices are listed in Australian Dollars (AUD) and include GST where applicable.
Prices may change at any time prior to checkout. The price you pay is the price displayed at the time you complete checkout.
Payment is required in full at the time of order.
We accept major credit and debit cards, digital wallets, and buy-now-pay-later providers as displayed at checkout.
All payments are processed securely through reputable third-party payment providers. We do not store full payment card details on our systems.
5. Delivery
Full shipping terms are set out in our Shipping Policy. In summary:
- We currently ship within Australia only.
- Delivery timeframes are estimates only and are not guaranteed.
- Vitamira is not responsible for delays caused by third parties (including carriers) or events outside our reasonable control.
6. Returns, Refunds, and Australian Consumer Law
Full refund and return terms are set out in our Refund Policy.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy provided to you under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
7. Product Information and Health Disclaimer
Our products are listed medicines, complementary medicines, or general consumer products as applicable, and are sold in compliance with the Therapeutic Goods Administration (TGA) framework where required.
Information provided on our website is for general wellbeing purposes only and is not intended to diagnose, treat, cure, or prevent any medical condition. Always read the label, follow the directions for use, and consult a qualified healthcare professional if you have any medical conditions, are pregnant or breastfeeding, are taking other medications, or before giving any product to a child.
8. Product Safety and Risk
All goods are packaged securely for transit.
If your order arrives damaged, please contact us within 30 days of delivery with photographs and your order details.
Risk of loss or damage to goods passes to you upon delivery to the address you provided.
Ownership of goods transfers to you once we have received payment in full.
9. Liability and Warranties
To the maximum extent permitted by law, and subject to any non-excludable consumer guarantees under the Australian Consumer Law:
- Our products and services are provided on an "as is" basis.
- We are not liable for any indirect, incidental, special, or consequential loss arising from the purchase or use of our products or website.
- Nothing in these Terms limits our liability for fraud, negligence causing personal injury or death, or any liability that cannot be excluded by law.
10. Termination
We may suspend or terminate your access to our website or refuse to accept orders from you if you breach these Terms, engage in fraudulent activity, or misuse our services. Where we do so, your statutory rights are not affected.
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
12. Contact Us
Vitamira
(a registered business name of Nuviskin Pharmaceutical Pty Ltd)
ABN: 36 687 157 428
ACN: 687 157 428
Address: 1/86 Mann St, Gosford NSW 2250
Email: services@vitamira.com.au
Phone: (02) 9056 4441
